FAQ's

If we have a car and driver available we can take immediate bookings but for your comfort and peace of mind, we recommend a period of six hours. We will endeavour to meet your booking at any point but at peak periods, we require 6 hours’ notice to ensure we can provide you with at Kwik Luton Airport taxi.

Our management team and drivers have been involved with airport taxi services for a number of years, allowing us to provide you with a high deal of confidence in our Luton Airport taxi service.

If your car has not been dispatched, there will be no charge for the booking. We therefore recommend you contact us as early as possible if you are looking to cancel or change a booking

Although we are proud to say that we mainly serve Luton Airport, we are able to take you to or from all of the major London Airports including City Airport, Gatwick, Heathrow and Stansted as well as Luton.

Yes, every car in our fleet and every driver employed by us are fully licenced and registered with the local authorities.

Yes, we aim to provide a flexible booking and payment service. You can book online or over the phone and we accept all major credit and debit cards. You can also pay by cash at the end of your journey if you would prefer this option.

Yes, we are happy to make arrangements to carry all travelling parties, including groups of 8 or more. However, if you are looking to book for 8 or more people, we would appreciate as much notice as possible to ensure we can properly meet your needs.

Yes, this is a legal requirement and therefore all of our cars are no smoking vehicles.

No, we base our fee based on the journey not on how many people are taking the journey.

First of all, don’t worry. All of our drivers stay in touch with flight arrivals and will be aware of your arrival time. When you are scheduled to arrive, we will ensure that there is a driver ready to greet you. Our drivers can also help to keep you informed of any changes to your flight when you are heading outbound from Luton Airport.

None. The price we state is the final price. There is no additional charge for delayed journeys, detour journeys or for card payments.